Read our practice policies on these pages.
Accessibility
Accessibility statement for Caldbeck Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website content. ... [continue] Accessibility
Equal opportunities policy
The Practice will take all steps necessary to ensure that all patients, staff and visitors are treated with dignity and respect. Patient services and care are offered and provided according ... [continue] Equal opportunities policy
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential ... [continue] Privacy
Texting patients policy
Caldbeck Surgery uses SMS to send text messages to patients for a range of purposes including recall, patient information and delivering test results. This protocol outlines appropriate use of the ... [continue] Texting patients policy
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may ... [continue] Violent or abusive behaviour
Date published: 20th September, 2023
Date last updated: 21st September, 2023