Practice policies

Read our practice policies on these pages.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...

Accessibility

Accessibility statement for Caldbeck Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website content....

Patient confidentiality

You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...

Equal opportunities policy

The Practice will take all steps necessary to ensure that all patients, staff and visitors are treated with dignity and respect. Patient services and care are offered and provided according...

Texting patients policy

Caldbeck Surgery uses SMS to send text messages to patients for a range of purposes including recall, patient information and delivering test results. This protocol outlines appropriate use of the...

Medications for fear of flying / dentist

Medications for fear of flying Following a review of prescribing practices and following similar policies at other practices, the surgery is no longer prescribing sedatives (such as diazepam) for “fear...

Date published: 7th February, 2024
Date last updated: 2nd March, 2025