Referrals and Hospital Services
Who do I speak to about my referral?
If you have been referred to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system (choose and book). You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need. To track your e-referral you will need the following details to log into the e-referral website: your date of birth; reference number – this will be on the first page of your letter; password – this will be on the second page of your letter
How to contact the hospital
There is information regarding who to contact if you haven’t heard anything, if you miss an appointment and what to bring to your appointment on the NCIC website.
What if I wish to make a complaint about my hospital appointment?
You need to contact PALS (Patient advice and liaison service)
What if I am still not sure?
You are welcome to contact our Admin team if you have any further queries on 01697478254 option 5